Our delivery times are:
- Handling time: 1–2 business days
- Delivery time: 3–7 business days
Most orders arrive within 3–5 days.
We deliver across the entire United Kingdom, including England, Scotland, Wales, and Northern Ireland.
We ship all orders using:
- Evri (Hermes)
- Royal Mail
Your courier is chosen automatically for the fastest delivery.
Yes! We offer Free Shipping across the UK on all orders—no minimum spend required.
Once your order is dispatched, you will receive a tracking number by email. You can track it directly on the courier’s website (Evri or Royal Mail).
Yes, as long as your order has not been dispatched. Please contact us immediately:
We accept returns within 28 days of receiving your order. Items must be unused and in their original packaging. For change-of-mind returns, customers cover return postage. For faulty or incorrect items, we cover return postage.
Contact our support team with your order number and reason for return. We will provide full instructions on how to send the item back.
Once your return is received and inspected, your refund is processed within:
3–5 business days
Refunds are issued to your original payment method.
If your item arrives damaged, faulty, or not as described, please contact us within 48 hours with:
- Photos of the issue
- Your order number
You will be offered a replacement, exchange, or full refund.
Yes! Exchanges are available for:
- Incorrect items
- Faulty or damaged products
For change-of-mind, exchanges depend on stock availability.
Some products may come with a manufacturer’s warranty. If applicable, the details will be listed on the product page.
Yes, our support team is available to help with any questions.
Hit the button and contact us:
Mohammad Zohan Limited, Office 15800, 182–184 High North Street, East Ham, London, E6 2JA, United Kingdom.