Privacy Policy

This Privacy Policy explains how Mohammad Zohan Limited collects, uses, protects, and stores your personal information when you visit or make a purchase from our website: https://mohammadzohanlimited.co.uk

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant privacy laws.

Information We Collect

We may collect the following types of personal data:

A. Information You Provide to Us

Name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely by third-party payment providers)
Order details and purchase history
Customer service communication

B. Information We Collect Automatically

When you visit our website, we may collect:

IP address
Browser type and version
Device information
Website usage data (pages viewed, time spent, clicks)
Cookies and tracking data (see Cookies section)

C. Information from Third Parties

We may receive information from:

Payment processors (e.g., Stripe, PayPal)
Delivery partners
Advertising platforms (e.g., Google, Meta)

How We Use Your Information

We use your personal data for the following purposes:

To process and fulfil your orders
To deliver products to your address
To process payments securely
To provide customer service and support
To send order confirmations and updates
To improve our website and services
To send marketing emails (only with your consent)
To prevent fraud and ensure security

We will never sell your personal information.

Legal Basis for Using Your Data

We process your data under the following lawful bases:

Contract: To fulfil your order and provide services
Consent: For marketing communications and optional cookies
Legitimate Interests: To improve our services and protect our website
Legal Obligation: For tax, accounting, and legal compliance

How We Share Your Information

We may share your data with trusted third parties, including:

Payment processors (Stripe, PayPal, etc.)
Delivery and courier services
Website hosting providers
Analytics and marketing platforms
IT and security service providers

All third parties follow strict data protection standards.

Cookies & Tracking Technologies

We use cookies to:

Improve website functionality
Analyse website traffic
Remember your preferences
Deliver personalised advertisements (only with consent)

You can manage or disable cookies via your browser settings. Full details are available in our Cookie Policy.

How We Protect Your Data

We use industry-standard security measures to protect your information, including:

Encrypted website (HTTPS)
Secure server storage
Limited access controls
Secure payment gateways

We do not store full payment card details.

Your Rights Under UK GDPR

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to marketing
Data portability
Withdraw consent at any time

How Long We Keep Your Data

We keep your information only as long as necessary:

Order & tax records: 6 years (legal requirement)
Customer service data: up to 2 years
Marketing data: until you unsubscribe

International Data Transfers

Some third-party providers may process your data outside the UK. When this happens, we ensure full compliance with UK GDPR safeguards.

Marketing Communications

You will only receive marketing emails if:

You have given clear consent, or
You have purchased from us (soft opt-in)

You can unsubscribe any time by clicking Unsubscribe in the email or contacting us.

Links to External Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Contact Us