Thank you for shopping with Mohammad Zohan Limited. This Shipping Policy explains how we process, handle, and deliver orders across the United Kingdom.
Delivery Area
We currently ship within the United Kingdom only. International shipping is not available at this time.
Shipping Carriers
All orders are shipped using trusted UK courier services:
We choose the carrier based on your location, order size, and delivery availability.
Handling Time
We aim to process and dispatch all orders within: 1–2 business days. Business days do not include weekends or UK public holidays. If there is an unexpected delay in processing your order, we will notify you by email.
Delivery Time
After dispatch, orders typically arrive within: 3–7 business days. Delivery time depends on your location and courier performance.
Please note:
Shipping Costs
We offer Free Standard UK Shipping on all orders. No minimum purchase is required.
Order Tracking
Some orders may include tracking depending on the shipping method used. When tracking is available, you will receive a notification email with the tracking number and courier link.
Delivery Attempt & Missed Deliveries
If you are not available when delivery is attempted:
We are not responsible for delayed deliveries caused by missed attempts.
Incorrect Delivery Information
Please ensure your delivery address is correct at checkout.
We are not responsible for:
If an order is returned to us due to an incorrect address, you may be charged for re-shipping.
Lost or Delayed Parcels
If your parcel is significantly delayed or appears lost:
- Contact us
- Provide your order number and name
- We will contact the courier on your behalf and resolve the issue quickly
Lost parcels will be replaced or refunded after courier investigation.
Damaged Parcels
If your order arrives damaged:
We will offer:
Contact Us
If you have any questions about shipping or delivery, please contact our support team: